Returns & Exchanges
We want you to be completely enchanted by your Tutu Du Monde purchase, but if your items are not quite right, we offer returns on full-priced items within 14 days of delivery. Please ensure all garments are returned in their original condition, unworn and with all delicate tulle and tags intact.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Carefully place the items in their original packaging, ensuring the delicate hand-beading and sequins are protected during transit.
- 3.Ship Your Items
Affix the provided shipping label to your parcel and drop it off at your nearest authorized carrier location.
- 4.Receive Your Refund
Once our atelier team inspects the returned items, your refund or store credit will be processed within 5-7 business days.